Cancellation & Refunds
CANCELLATION POLICY
- Cancelling a reservation at www.sritara.com is flexible and an easy process.
- We would love to have you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds.
- We do not charge cancellation fees for bookings cancelled before 15 days from the date of arrival. However, for reservations cancelled (late cancellation) within 15 days of arrival, or in case of a non-arrival on the date of check-in, the total stay charges in full or equivalent to the deposit made (whichever is higher) will be levied.
Cancellations during the stay
In case you decide to shorten your booking post the check-in date, you will be charged for the entire stay for which the reservation was originally made for.
REFUND POLICY
- In case of a reservation cancelled outside the 15 day period from the date of arrival, the refund will be processed within 15 working days from the date of receipt of bank account details from the customer.
- Credit card transaction or processing fee if any will be deducted from the refund.
- Refund will be processed in local currency only.
Refund for late Cancellations
No refund will be processed for late cancellations (cancellations received within 15 days from the arrival date) or for the no-shows on the date of arrival in any case whatsoever.
